Have questions?

Feb 25 - 26 2019 | San Francisco

We have answers!

  • Venue

    • Where is the event taking place?

      This year, we’ll be hosting RampUp at the Fairmont Hotel in San Francisco. The address is 950 Mason St, San Francisco, CA 94108. Need a room? Book using our discounted rate here

      We’ll also be hosting the keynotes and the opening reception at the Masonic, located just a block and a half from the Fairmont. It’s address is 1111 California St, San Francisco, CA 94108.

    • What’s this about the preconference?

      This year’s preconference will take place on February 25 in the Fairmont Hotel, and includes a morning full of workshops dedicated to the different parts of the marketing and tech ecosystem.

    • Where is the RampUp Main Day?

      RampUp’s main event is a little different this year, in that the main event will span two days. We will kick off on February 25 at 12 pm with a keynote address in the Masonic. We will then move to the Fairmont Hotel for the rest of the day’s sessions. We hope you will join us at the opening reception back at the Masonic at 5 pm.

      Then, on February 26, we’ll be back at the Masonic for breakfast starting at 8 am. Day two’s opening and closing keynotes will take place in the Masonic. The rest of the day’s sessions—including lunch—will take place at the Fairmont Hotel.

    • How do I get there?

      Uber and Lyft are easy—and affordable—ways to get to, from, and around San Francisco. If you’ll be driving or taking public transportation, directions are available here.

    • Will there be parking available the Fairmont?

      Yes, but at the expense of the driver. The Fairmont San Francisco hotel garage is located on the corner of Powell and California Streets.

      Valet parking for guests is $58 USD ($67 including tax) per night with unlimited access; rates subject to change

      Parking for visitors is $5 USD for every 20 minutes with a 24-hour maximum of $58 USD

      Parking fees are subject to a 14% city tax

    • How do I reserve a room?

      It’s easy! Rooms are available at a discounted rate, exclusively for RampUp attendees. Just click here to start your booking—the discounted rate will already be applied if you click through our link.

    • I need to cancel or change my hotel reservation.

      Call the Fairmont Hotel directly to make any changes to your reservation: (415) 772-5000

      For all other information about the venue, check out our venue page.

  • Pre-Event Preparation

    • What is the appropriate attire?

      We like to think of our conference as business casual—jeans are not only acceptable, but encouraged!

      As for the receptions, feel free to dress up a bit more, or just wear what you wore to the conference.

    • How do I stay up to date on RampUp?

      The best way to stay up-to-date is to register today, and we’ll email you periodically with updates. Additionally, you can check back on the site to see when we update the agenda, speakers, and create new sponsored events. You can also stay caught up on the latest martech news by subscribing to our blog.

  • Registration

    • Where is onsite registration?

      Onsite registration will take place in the Fairmont Hotel Garden Room, lobby floor, and the Masonic foyer, on both Monday and Tuesday. As a pro-tip, you can check out Google Maps and zoom in on 950 Mason St, San Francisco, CA 94108, to view a map of the Fairmont Hotel.

    • What are registration hours/when does online registration close?

      You can pick up your badge starting at 5:00 pm on Sunday, February 24th, in the Fairmont Garden Room on the lobby floor (and you’ll need it to get into our Welcome Reception).

      On both February 25 and 26, onsite registration opens at 7:00 am in the Fairmont Garden Room and the Masonic foyer.

      Online registration closes Saturday, February 23, at 11:59 pm. Onsite registration will be available Monday and Tuesday during regular registration hours.

    • I can’t go. Can I get a refund/transfer my ticket?

      There is a link on your confirmation email that will allow you to transfer your ticket. Please update all requested fields in order for your ticket to transfer completely.

      Unfortunately, we cannot process refunds.

  • Preconference

    • What is the pre-conference?

      RampUp’s pre-conference consists of special sessions dedicated to different parts of the marketing and tech ecosystem, and includes content about LiveRamp’s product roadmap. Hear from practitioners and leaders like yourself speak on the top issues facing brands & agencies, B2B marketers, data owners, and technology providers & publishers.

      Please note that pre-conference registration is an additional ticket item, and is not included in your conference pass.

    • How do I sign up for the pre-conference?

      You’ll be able to register for the pre-conference when you register for your ticket. You can do that here.

    • Who is the pre-conference intended for?

      The pre-conference is intended for those who want to learn more about LiveRamp and identity resolution. The content is broken up into four tracks: brands & agencies, B2B marketers, data owners, and technology providers & publishers. For questions about which category to select, please reach out to your LiveRamp contact or email us at RampUpRegistration@rampedup.us.

    • What time should I arrive for the pre-conference?

      On the evening of Sunday, February 24, we’ll be hosting a pre-conference reception for attendees at 6:00 pm in the Crown Room at the Fairmont Hotel. You’ll need your badge to attend the reception, so be sure to check in at the Garden Room off of the lobby at the Fairmont starting at 5:00 pm.

      On Monday, February 25, at 8:00 am, breakfast will be served in the foyer of the Masonic, and the sessions will begin promptly at 9 am.

    • Can I sign up for more than one track on the pre-conference day?

      No. Each track has content that is specifically tailored for its intended audience: brands & agencies, B2B marketers, data owners, and technology providers & publishers. Please register for the track that best aligns with your organization. You will only be able to attend the sessions for the track you signed up for, and your track selection is subject to approval.

  • Schedule

    • How many days is RampUp?

      This year, RampUp is a two-day event. Day one consists of pre-conference sessions in the morning, followed by the main conference in the afternoon. Day two is a full day, and all sessions are open to ticket holders.

    • Where do I find the agenda?

      Check out our agenda page. Plus, closer to the event, you can download our app to access a full schedule of sessions and events.

    • Are there any networking opportunities outside of the conference?

      RampUp has many opportunities for you to meet other attendees. To start, we’ll be hosting a pre-conference welcome reception, an opening and closing reception, and an after-hours event after the opening reception.

      We’ll also be hosting a number of events during the event—like a fun run through Nob Hill, RampPups, and more. Check out our More Fun page for details. Be sure to register and we’ll update you periodically about new opportunities via email.

    • Will there be recordings of the sessions made available?

      Yes! We will be recording all sessions and making them available after the conference. All attendees and registrants will receive an email as soon as those recordings are ready and available.

    • Where are the opening and closing parties?

      We’re glad you asked!

      If you arrive early, join us in the Crown Room on Sunday, February 24, for our pre-conference welcome reception. There will be food, drinks, and plenty of networking opportunities—plus a panoramic view of the city that you won’t want to miss. Be sure to pick up your badge from the Fairmont Garden Room starting at 5:00 pm.

      Opening Reception: Masonic Music Hall

      February 25, 2019 / 5:00 pm – 9:00 pm

      Our opening reception will be at the Masonic, following day one’s closing keynote. There will be food, drinks, and plenty of fun. And if you want to keep the party going, join us in the Tonga Room at the Fairmont Hotel starting at 9 pm for RampUp After Dark.

      Closing Reception: August Hall

      February 26, 2019 / 5:30 pm – 9:00 pm

      Our closing reception will be at August Hall, a historic venue reborn in downtown San  Francisco! With sprawling 32-foot ceilings, 100-year-old architecture, and new drapery outlining its historic stained glass windows, August Hall is a pristine restoration of one of the city’s original masterpieces. We’ll have shuttles going back and forth between the Fairmont Hotel and August Hall all evening.

  • Sponsorships

    • I would like to sponsor RampUp 2019!

      We’re currently accepting sponsorship requests. Please get in touch with our sponsorship team at rampupsponsors@rampedup.us for more information.

    • How do I register if I am a sponsor?

      The RampUp team will provide you with a log-in to your sponsorship portal. You will be able to register attendees, pay for your sponsorship, and keep track of your deliverables through that portal.

  • Other

    • I have questions and none of these FAQs help

      If you have a question that you can’t find the answer to, don’t hesitate to reach out to RampUp@rampedup.us. Someone will respond as soon as possible.