Have questions?

Feb 25 - 26 2019 | San Francisco

We have answers!

  • Venue

    • Where is the event taking place?

      RampUp 2019 is at the Fairmont Hotel in San Francisco. The address is 950 Mason St, San Francisco, CA 94108.

      The keynotes will be held at the Masonic, located just a block and a half from the Fairmont. Its address is 1111 California St, San Francisco, CA 94108.

    • What’s this about the preconference?

      Preconference will take place on Monday, February 25, in the Fairmont Hotel, and is split into five tracks: B2C Brands & Agencies, B2B Marketers & Agencies, Technology Providers & Publishers, Data Owners, and TV Industry.

    • Where is the RampUp Main Day?

      We will kick off on February 25 with registration and lunch starting at 12:00 pm and the opening keynote in the Masonic at 1:45 pm. We will then move to the Fairmont Hotel for the rest of the day’s sessions. We hope you will join us at the opening reception in August Hall. On February 26, we’ll be back at the Masonic for breakfast starting at 7:30 am. Day two’s opening and closing keynotes will take place in the Masonic. The rest of the day’s sessions—including lunch—will take place at the Fairmont Hotel.

    • How do I get there?

      Uber and Lyft are easy—and affordable—ways to get to, from, and around San Francisco. If you’ll be driving or taking public transportation to the Fairmont, directions are available here.

    • Will there be parking available the Fairmont?

      Yes, but at the expense of the driver. The Fairmont San Francisco hotel garage is located on the corner of Powell and California Streets. Valet parking for guests is $58 ($67 including tax) per night with unlimited access; rates are subject to change. Parking for visitors is $5 for every 20 minutes with a 24-hour maximum of $58. Parking fees are subject to a 14% city tax.

    • How do I reserve a room?

      Our preferred room rate at the InterContinental Mark Hopkins hotel is now full. You can check if rooms are still available at the Fairmont

    • I need to cancel or change my hotel reservation.

      Please call the hotels directly to make any changes to your reservation:

      The Fairmont: (415) 772-5000

      Intercontinental MarkHopkins: (415) 392-3434

      For all other information about the venue, check out our venue page.

  • Pre-Event Preparation

    • What is the appropriate attire?

      We like to think of our conference as business casual—jeans are not only acceptable, but encouraged! As for the receptions, feel free to dress up a bit more, or just wear what you wore to the conference.

    • How do I stay up to date on RampUp?

      The best way to stay up-to-date is to register today and we’ll email you periodically with updates. Additionally, you can check back on the site to see when we update the agenda, speakers pages, and create new events. You can also keep up with the latest martech news by subscribing to our blog.

  • Registration

    • Where is onsite registration?

      Onsite registration will take place in the Fairmont Hotel Garden Room, lobby floor, and the Masonic foyer, on both Monday, February 25, and Tuesday, February 26. Pro tip: check out Google Maps and zoom in on 950 Mason St, San Francisco, CA 94108, to view a map of the Fairmont Hotel. Please bring valid photo identification for registration.

    • What are registration hours/when does online registration close?

      You can pick up your badge starting at 5:00 pm on Sunday, February 24, in the Fairmont Hotel Garden Room on the lobby floor. You’ll need it to get into our welcome meetup happening that day from 6:00 – 8:00 pm in the Pavilion Room of the Fairmont. On both February 25 and 26, onsite registration opens at 7:30 am in the Fairmont Garden Room and the Masonic foyer. Online registration closes on Saturday, February 23, at 11:59 pm. Onsite registration will be available on Monday and Tuesday during regular registration hours. Please bring valid photo identification for registration.

    • I can’t go. Can I get a refund/transfer my ticket?

      There is a link on your confirmation email that will allow you to transfer your ticket. Please update all requested fields in order for your ticket to transfer completely. Unfortunately, we cannot process refunds.

  • Preconference

    • What is the preconference?

      RampUp’s preconference consists of special sessions dedicated to different parts of the marketing and tech ecosystem, and includes content about LiveRamp’s product roadmap. Hear from practitioners and leaders speak on the top issues facing B2C and B2B brands and agencies, data owners, technology providers, publishers, and the TV industry. Please note that preconference registration is an additional ticket item and is not included in your conference pass.

    • How do I sign up for the preconference?

      You’ll be able to register for the preconference when you register for your ticket. You can do that here. If you’ve already registered, log into your account to add a preconference track. You can also email RampUpRegistration@rampedup.us to have your preconference track added.

    • Who is the preconference intended for?

      The preconference is intended for those who want to learn more about LiveRamp, identity resolution, and our perspective on the industry. The content is broken up into five tracks: B2C Brands & Agencies, B2B Marketers, Data Owners, Technology Providers & Publishers, and the TV Industry. For questions about which category to select, please reach out to your LiveRamp contact or email us at RampUpRegistration@rampedup.us.

    • What time should I arrive for the preconference?

      On Monday, February 25, you can pick up your badge beginning at 7:30 am in the Fairmont, where breakfast will be also be served. The preconference will begin promptly at 9:00 am.

      If you’re already in San Francisco on Sunday, February 24, come to our welcome meetup! You’ll need your badge to attend so check in at the Garden Room off of the lobby at the Fairmont starting at 5:00 pm. The welcome meetup is in the Pavilion Room of the Fairmont from 6:00 – 8:00 pm.

    • Can I sign up for more than one track on the preconference day?

      No. Each track has unique content tailored for its intended audience: B2C Brands & Agencies, B2B Brands & Agencies, Data Owners, Technology Providers & Publishers, and the TV Industry. Please register for the track that best aligns with your role at your company. You will only be able to attend the sessions for the track you signed up for, and your track selection is subject to approval.

  • Schedule

    • How many days is RampUp 2019?

      RampUp 2019 is a two-day event. Day one consists of preconference sessions in the morning, followed by the main conference in the afternoon. Day two features a full day of content and all sessions are open to all registrants.

    • Where do I find the agenda?

      We won’t have a printed agenda—read more about how we’re going green here—so check out our agenda page or download the RampUp App. Through the app, you’ll have access the most up-to-date schedule, be able to ask the speakers questions during the sessions, see a map of the venues, network with attendees, and more.

      Download the RampUp App for iPhone
      Download the RampUp App for Android

    • Are there any networking opportunities outside of the conference?

      RampUp has many opportunities for you to meet other attendees. To start, we’ll be hosting a welcome meetup on Sunday, February 24, an opening reception on Monday, February 25, and a closing reception and after-hours event on Tuesday, February 26. We’ll also be hosting a number of events during the conference—our RampPups are back, and more! Check out our More Fun page for details.

    • Will there be recordings of the sessions made available?

      Yes! We will be recording all sessions and making them available after the conference. All attendees and registrants will receive an email as soon as those recordings are available.

    • Where are the opening and closing parties?

      We’re glad you asked! If you arrive early, join us in the Pavilion Room on Sunday, February 24, for our welcome reception. There will be food, drinks, and plenty of networking opportunities—plus a panoramic view of the city that you won’t want to miss. Be sure to pick up your badge from the Fairmont Garden Room starting at 5:00 pm.

      Our opening reception will be at the historic August Hall from 5:00 – 9:00 pm. There will be food, drinks, and plenty of fun. We’ll have shuttles going back and forth between the Fairmont Hotel and August Hall all evening.

      Our closing reception will be in the Grand Ballroom at the Fairmont from 5:40 – 8:00 pm. And if you want to keep the party going, join us in the Tonga Room at the Fairmont Hotel for RampUp After Dark, which goes from 8:00 pm – 12:00 am.

  • Sponsorships

    • I would like to sponsor RampUp 2019!

      We’re currently accepting sponsorship requests. Please get in touch with our sponsorship team at rampupsponsors@rampedup.us for more information.

    • How do I register if I am a sponsor?

      The RampUp team will provide you with a log-in to your sponsorship portal. You will be able to register attendees, pay for your sponsorship, and keep track of your deliverables through that portal.

  • Other

    • I have questions and none of these FAQs help

      Send your question to RampUp@rampedup.us and someone will respond as soon as possible.